Terms of Service

1. Agreement to these Terms

These Terms of Service govern your access to and use of the VoltricEdge website at voltricedge.com and any assessment or enquiry you submit through it. By using this website you agree to these Terms. If you do not agree, please do not use the site.

Where you engage VoltricEdge to deliver services, that engagement is governed by a separate written agreement. If anything in these Terms conflicts with a signed agreement or statement of work, the signed agreement prevails.

2. Who we are and what we provide

VoltricEdge is a cloud consulting practice. We provide advisory and professional services relating to cloud migration, including migration assessments, migration strategy and roadmaps, architecture recommendations, cost and TCO analysis, disaster recovery and resilience review, and migration delivery and remediation.

This website provides information about those services and allows you to contact us or request a Cloud Migration Assessment. The website is an informational and enquiry channel. It is not a software product, and it does not provide accounts, subscriptions, or self-service functionality to customers.

3. Eligibility and authority

You may use this website only if you are able to form a binding contract under applicable law. If you submit an enquiry or assessment on behalf of an organisation, you confirm that you are authorised to do so and to share the information you provide.

4. Access to the website

We provide this website on an "as available" basis. We may change, suspend, or discontinue any part of it, and we do not guarantee that it will be uninterrupted or error-free. We do not offer a service level or uptime commitment for this website.

Parts of our systems, including our internal consulting console, are restricted to authorised VoltricEdge personnel. Attempting to access them is not permitted.

5. Acceptable use

You agree to use this website lawfully, and not to:

• interfere with or disrupt the site, its security controls, or its underlying infrastructure;
• attempt to gain unauthorised access to any system, account, or data;
• submit false, misleading, or unlawful information, or information you are not entitled to share;
• submit malicious code, or use automated means to abuse our forms;
• scrape, copy, or reuse our content other than as permitted by law or with our written permission.

Good-faith security research is welcome — please follow the disclosure guidance in our Trust Center.

6. Information you submit

You are responsible for the accuracy of the information you submit, and for having the right to share it. Assessment submissions typically describe your IT environment, migration objectives, resilience posture, and security and compliance requirements.

Please do not submit credentials, access keys, secrets, or special categories of personal data through this website. Our forms are not intended to receive them.

How we handle the information you submit, and which providers process it, is described in our Privacy Policy and Subprocessors page.

7. Assessments and consulting outputs are advisory

Assessments, reports, recommendations, roadmaps, architecture proposals, cost analyses, and any other output we provide are advisory and informational. They are prepared on the basis of the information available to us at the time, much of which is supplied by you and which we do not independently verify unless expressly agreed.

Our outputs are professional opinion and guidance. They are not legal, regulatory, financial, tax, or audit advice, and they do not constitute a certification, attestation, or assurance of any system, environment, or organisation.

8. No guarantee of outcomes

Cloud migrations depend on many factors outside our control, including the accuracy of the information provided to us, the behaviour of your existing systems and applications, third-party software and vendors, and decisions made by your own teams.

Accordingly, and to the fullest extent permitted by law, we do not guarantee any particular migration, performance, availability, security, resilience, recovery, regulatory compliance, cost-saving, or business outcome. Estimates, projections, and cost comparisons are indicative, not commitments.

9. Your responsibility to validate before production changes

You remain responsible for your own environments and for the decisions you make about them. Before applying any recommendation to a production system, you should independently review and test it, assess its effect on your own systems, take verified backups, and confirm it meets your operational, security, and regulatory obligations.

Nothing in an assessment or report removes your responsibility for change control, testing, backup, and recovery in your own environment.

10. Intellectual property

The content, materials, branding, and design of this website are owned by VoltricEdge or its licensors and may not be copied or reused without permission, except as permitted by applicable law.

Ownership of deliverables produced during an engagement, and any licence granted over them, is determined by the written agreement for that engagement. These Terms do not transfer ownership of any deliverable.

11. Confidentiality

We treat non-public information you share with us in connection with an assessment or engagement as confidential, and use it to evaluate your requirements and to provide our services. We do not sell it. Where an engagement is governed by a signed agreement containing confidentiality obligations, those obligations apply.

12. Third-party services and infrastructure

This website and our internal systems run on third-party infrastructure providers, identified on our Subprocessors page. Those providers operate under their own terms, and we are not responsible for their acts or omissions beyond our own obligations to you.

Our website and materials may reference or link to third-party platforms, documentation, and compliance programs. Those references are for information only. Certifications and compliance programs held by cloud providers belong to those providers and are not certifications of VoltricEdge, and their availability does not make your use of a platform compliant.

13. Fees and engagements

This website does not sell services, take payment, or create a subscription. Submitting an enquiry or assessment request does not create a contract or oblige either of us to proceed.

Where we agree to provide services, fees, scope, deliverables, timelines, payment terms, and any cancellation arrangements are set out in the written agreement or statement of work for that engagement.

14. Disclaimers

To the fullest extent permitted by law, this website and its content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site or its content will be accurate, complete, current, uninterrupted, or free of errors or harmful components.

Any professional services we provide are subject to the terms of the applicable written agreement, and this section does not limit any obligation expressly accepted in that agreement.

15. Limitation of liability

To the fullest extent permitted by law, VoltricEdge will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits, revenue, business, goodwill, data, or anticipated savings, arising out of or in connection with your use of this website or reliance on its content, whether based in contract, tort, or any other legal theory, and whether or not we were advised of the possibility of such loss.

Where liability cannot lawfully be excluded, it is limited to the maximum extent permitted by law. Liability arising from a paid engagement is governed by the written agreement for that engagement. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

16. Indemnification

You agree to indemnify VoltricEdge against claims, losses, and reasonable costs arising from your unlawful use of this website, your breach of these Terms, or your submission of information you were not entitled to share.

17. Termination

We may suspend or withdraw access to this website, in whole or in part, where we reasonably consider it necessary to protect the site, our systems, or other users. Sections that by their nature should survive — including intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification — continue to apply after access ends.

18. Governing law

Where you engage VoltricEdge to provide services, the governing law and dispute-resolution arrangements are those set out in the written agreement for that engagement.

We have not specified a governing law for use of this website alone. If a dispute arises in relation to the website, contact us first at the address below so we can try to resolve it directly.

19. Changes to these Terms

We may update these Terms as our services or systems change. The "last updated" date above reflects the most recent revision. Continued use of the website after a change takes effect constitutes acceptance of the revised Terms.

20. Contact

Questions about these Terms can be directed to [email protected]. Questions about personal information should go to [email protected].